Support

Help using Trading AI, managing your subscription or deleting your account. We reply to most emails within 48 business hours.

Talk to a human

Write to us in English or Spanish at alex28042@gmail.com. Please include your iOS version and screenshots when possible — it makes everything faster.

Manage your subscription

All subscriptions (weekly and yearly) are processed by Apple. Open iPhone Settings → your name → Subscriptions → Trading AI to change or cancel your plan. Cancellations take effect at the end of the current billing period.

Refund requests are handled by Apple: go to reportaproblem.apple.com, sign in, pick your Trading AI purchase and follow the refund flow.

Restore purchases on a new device

Inside the app, go to Settings → Restore purchases. Make sure you are signed in to the same Apple ID that made the original purchase.

Delete your account

Go to Settings → Account → Delete account inside the app. This erases your profile, onboarding answers, analysis history (including the chart images you submitted), alerts and journal from our servers.

Report a bug

Email alex28042@gmail.com with the steps to reproduce, screenshots and your iOS version. Crashes are usually fixed within one release.

Good to know

• Trading AI is iOS-only for now and requires iOS 17 or later.
• Chart analysis runs on our server, so an internet connection is required. Your history is kept on your phone and synced to your account.
• Your account data lives in the EU. You can delete it at any time from Settings.
• Verdicts are educational reads of chart patterns — not financial advice. See the Terms.